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Brisbane FAQ

DATE & LOCATION

Brisbane FOMO Festival Date & Time?

Saturday 5th January, 2019, 11am-10pm

Brisbane FOMO Festival Location?

Riverstage, 59 Gardens Point Rd, Brisbane QLD

TRAVEL TO FOMO

How do I get there?

We recommend you use public transport to travel to and from Riverstage.

By Bus

There are bus stops on Alice Street outside the City Botanic Gardens.
To get to Riverstage from Alice Street:
Enter the City Botanic Gardens main entrance (opposite Albert Street) and follow the main
path through the Gardens.
Continue past the City Gardens Cafe. This path will take you to the top of the Riverstage
complex.
Visit the TransLink website for bus timetables. http://jp.translink.com.au/travel -
information/network-information/timetables

By Train

To get to the Riverstage you can stop at either:
South Bank Railway Station
To get to Riverstage from this station:
Follow the signs to the Maritime Museum/Goodwill Bridge.
the Goodwill Bridge. This will take you to the bottom of the Riverstage complex and
the gate entrance.
The distance from the rail station to Riverstage is approximately 1.1 kilometres and
walking time is approximately 20 minutes.
Central Station
To get to Riverstage from this station:
Exit out onto Ann Street and walk down to Edward Street (the end of Edward Street
becomes Alice Street).
Follow Alice Street to the City Botanic Gardens main entrance (opposite Albert
Street) and follow the main path through the gardens.
Continue past the City Gardens Cafe. This path will take you to the top of the
Riverstage complex.
The distance from the rail station to Riverstage is approximately 2 kilometres and
walking time is approximately 25 minutes.

By Ferry

The nearest CityCat terminal is QUT ferry terminal.
Use TransLink’s Journey Planner to plan your trip by bus, train, ferry or foot.

By Car

Designated drop off/pick up zones will be created for those getting a lift to/from the
event.
Please see the FOMO Brisbane Map for exact location.

By Uber or Taxi

Designated Taxi & Uber Zones will be created for FOMO. Please see the FOMO Brisbane
Map for locations. When ordering an Uber, you must nominate pick up/drop off from the
designated FOMO UberZone.

Car Parking

There is no parking at Riverstage, however, should you have a designated driver -
there is paid, secure parking available at QUT, South Bank and in the Brisbane CBD.

GENERAL TICKETING

How do I purchase a ticket?

FOMO19 Brisbane is sold out

Will tickets be available at the gate on the day?

As it is sold out there are no tickets on the gate on the day.

Do I have to print out my ticket?

No, tickets can be scanned from your phone.

What happens if I lose my ticket?

Hard copy tickets cannot be replaced if lost, so please treat them like cash.
Tickets purchased online via Ticketmaster or Eventbrite will be delivered in the form of a bar-coded print-at-home PDF ticket; or a bar-coded Passbook e-ticket (electronic ticket on mobile device).

Tickets purchased from Eventbrite

If you are having an issue with your ticket purchased online, please contact Eventbrite by emailing fomofestival@eventbrite.com

Tickets purchased from Ticketmaster

Names are not required on tickets from Ticketmaster.
If you are having an issue with your ticket purchased online, please contact Ticketmaster by contacting 136 100, or click here for Help/FAQs.

FOMO will continue to support music charity Heaps Decent alongside a new partnership with the Asylum Seeker Resource Centre, donating one dollar for every online ticket sold to their powerful causes. Heaps Decent have worked with young people across Australia’s metropolitan, regional and remote areas, providing quality music and art workshops to build positive stories, connections and community engagement through music production, recording and multimedia visual arts. The Asylum Seeker Resource Centre works tirelessly to provide aid and advocacy for refugees and people seeking asylum, maximising their wellbeing through food, education, healthcare, housing and employment support. As an independent human rights organisation, they also provide legal aid and advocate for social change.

For all Terms & Conditions of Sale, click here

ENTRY CONDITIONS

Age & Identification Requirements

FOMO is an 18+ event.
All patrons must present valid photo ID in order to enter FOMO festival Brisbane. Accepted ID for 18+ patrons attending FOMO festival in Brisbane will be as follows:
· Australian photo Driver’s License or Learner’s Permit;
· Passport;
· KEYPASS Photo ID Card or equivalent (*see below)

Expired ID cannot be accepted

Anyone who fails to present an Accepted ID upon entry will not be allowed into FOMO
Festival. No refunds will be processed for anyone who is denied entry because they did
not bring Accepted ID.

Conditions of Entry and Ticketing Terms & Conditions apply to everyone attending FOMO
festival. Promoter reserves the right to evict any persons engaging in illegal activities.
• * Proof of Age Card issued by an interstate government authority,
such as:
• VIC residents: VIC Proof of Age Card or a VIC Photo Card issued by
RMS (Roads & Maritimes Services).
• WA residents: WA Photo Card issued by WA Department of
Transport.

Is there anything I need to know about gaining entry to FOMO?

If you are under the influence of drugs or alcohol you will be refused entry.
Forget about trying to fence jump or sneak into the festival – the fence is patrolled by
dedicated security guards and police will be on site to deal with any offenders.
Fence jumping is a trespass offence and offenders will be charged and issued a fine,
notice to appear in court or arrested and processed at the Police watch house.

Trespass charges may result in a criminal conviction which will be on your record for life,
so don’t risk it.

Will I be searched?

All bags will be searched. A personal safety and security search is a condition of entry.
Security wanding may occur at FOMO. Prohibited items can be deposited at the
cloakroom. Illegal items will be confiscated.Any person not compliant will be refused entry
or removed from the event without refund.

AT THE FESTIVAL

Are there ATMs on site?

Yes, there will be ATMs on site and paypass facilities at bars and food trucks, however we
suggest bringing cash as a backup.

What size bag can I bring?

Patron safety measures implemented nationally for major events mean that no bags/ backpacks larger than A4 will be allowed into the festival. You will be permitted to bring bags A4 or smaller only into the festival. All bags will be searched upon entry.

Is there a cloakroom?

Yes, there will be an external free cloak room service available outside the festival entry.
All items will be searched before they are checked into the cloakroom.

Please Note: If you choose to check your bag/personal items into the external cloakroom
you will not be able to access them again for the duration of the festival or until you chose
leave the festival, so best to leave the big bags at home - bring a small bag smaller than
A4 and carry all valuables and necessary items on your person.
The cloakroom will close at half an hour after the festival ends, please ensure you collect
all your personal items before then.

Do I have to wear a wristband?

Yes, everyone at FOMO needs to wear their wristband at all times.
On entry to the festival, your ticket will be scanned and exchanged for a wristband. This
wristband will act as proof of your ticket purchase, so you must wear it at all times.
Please note the wristband is not transferable, non-refundable and not replaceable – it
becomes invalid if tampered or broken.
Roaming security will be checking wristbands, if you are found without a wristband you will
be removed from the festival.

Will Pass Outs be available on the day?

There are NO PASS OUTS on the day. If you choose to leave the festival at any point,
your wristband will be removed and you will not be admitted back in.
There will be more than enough food, drinks, amenities and of course, music to keep you
going all day and night.

When do the festival gates open?

Gates open at 11.00am with the event finishing at 10.00pm

What happens if it rains on the day?

FOMO will go ahead in all-weather unless deemed unsafe.

Can I bring my own alcohol into the festival?

No. FOMO is a fully-licensed event and provides great, well-stocked bars.

Can I go barefoot?

Shoe wear is necessary - thongs and sandals are fine but we highly recommend enclosed
footwear as it is a long day.

Where do I report any lost or found articles?

Found: Please take any found items to the gate or hand into security.

Lost: If you misplace something please check with gate staff on the day as things will be
turned in there. Alternatively, please email hello@fomofestival.com.au and we will do
our very best to help you.

Does FOMO festival have disabled access & facilities?

Yes - FOMO is fully accessible. A map detailing locations of parking, viewing platform and
disabled toilets will be available closer to the festival date.
We encourage people with special needs to please get in touch with us prior to the event
so we can provide any information required including issuing carers passes for those with
a companion card. Email: operations@fomofestival.com.au

SAFETY & FIRST AID

Patron Safety is our number one priority at FOMO.

Will there be First Aid at the event?

Our First Aid tents are located throughout the FOMO festival site, the main medical station
is to the right of the stage, the second near the entry to FOMO EATS and the third on the
left of the amphitheater (riverside). Manned by a team of paramedics and health care
professionals, here you’ll find water and medical assistance.
You can call our Patron Safety Hotline if you see anyone struggling or needing medical, or
Security’s help during the event on 0434 389 735
The friendly folk from Red Frogs will also be in attendance up in the FOMO Eats Village.
If you or someone near you is feeling unwell at the festival please be proactive and alert
our staff, security or the First Aid team – Patron safety and wellbeing is our number one
priority at FOMO.

Can I bring my prescription medication?

FOMO is committed to maintaining the safety and wellbeing of all persons on site, and is
very aware that a proportion of the festival audience have a requirement to bring
prescribed medicines and or special foods onto site.
To gain entry to FOMO with special Dietary or Medical requirements, approval must be
granted from our First Aid team prior to the event. Please email us to arrange prior to the
festival: safety@fomofestival.com.au

Will there be free water?

Yes - there are several free water stations around the festival site. See the FOMO Map for
locations.

WHAT SHOULD I BRING TO THE FESTIVAL?
WHAT SHOULD I LEAVE AT HOME?

Bring

✔ Your ticket + Valid photo ID (that match)

✔ Sun protection

✔ Hat

✔ Positive Energy

✔ Cash (EFTPOS is available at most facilities but not all)

✔ Clear plastic empty water bottle

✔ Portable phone chargers

✔ Backpacks under A4 size

PROHIBITED ITEMS
Don’t bring

The organisers reserve the right to refuse entry to people carrying any of the items listed below.

  • Illicit drugs
  • BYO alcohol
  • Glass.
  • Anything that may reasonably be considered a weapon, including potential missiles or studded belts
  • Professional photo of video equipment. Anything with a detachable lens.
  • Animals (other than registered guide dogs)
  • Flares, fireworks or sparklers
  • Lasers or laser pointers
  • Professional recording or broadcast devices without the promoter’s permission
  • Flags with poles, large flags or banners that may obstruct the view of other patrons
  • Any items that you intend (or such quantities of the item from which management can reasonably infer that you intend) to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes
  • Any other items as determined by Security or Management that may cause injury or public nuisance
  • Sealed drink containers
  • Chairs
  • Skateboards. scooters, rollerblades, bicycles
  • Backpacks larger than A4
  • Bags larger than A4
  • Any other items deemed dangerous or potentially disruptive by FOMO in its discretion
  • Eskies
  • Umbrellas
  • Glow Sticks
  • Selfie Sticks
  • Large flashlights or torches
  • No food or snacks
  • Over the counter medication or vitamins - including paracetamol & ibuprofen (these are
  • available at the first aid tent)
  • Sound Systems
  • Animals are not permitted except for guide dogs and other registered assistance dogs.

What kind of cameras and recording devices can I bring with me?

No professional cameras (read: cameras with detachable lenses) are permitted without
formal media accreditation.

Likewise no audio or film recording equipment (including GoPros) can be brought into the
Festival.

Can I bring a vape?

Yes, however you cannot bring any rechargeable fluids / cartridges

MEDIA

Media requests have now closed for FOMO Festival Brisbane.

VOLUNTEERING

Is it possible to work at the festival?

Volunteer applications have now closed for FOMO Festival Brisbane.

MAPS & PLAYING TIMES

Where are the FOMO festival Brisbane Map and Set Times?

Set times have been released here and Maps have
been released here

ARTIST SUBMISSIONS

Can I submit my band/artist to perform at FOMO Festival Brisbane?

Sorry! We’ve hand selected each artist playing this year already and don’t take
submissions.

STILL NEED HELP?

If you have been unable to find what you need and need further help, please send an
email to hello@fomofestival.com.au
We endeavour to respond to help requests within 24 hours or the next working day.